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Terms & Conditions

Terms & Conditions - Trading Contract with Security Direct (GB) Limited T/A www.buythis.co.uk

Orders are only accepted subject to the Trading Contract of Security Direct (GB) Limited T/A www.buythis.co.uk hereinafter called the "Supplier"; as detailed below. Purchasers of Supplier goods will on accepting delivery be deemed to have agreed that any printed conditions on their orders or other documents shall only be binding where they are not at variance with these terms and conditions. Any buyer who objects to these terms below must, prior to delivery of goods, inform the Supplier of the objections in writing whereupon the order shall be deemed to be cancelled unless any proposed variation is accepted in writing by a Director of the Supplier.

Order Process

  • You can order products displayed on this website on-line.
  • If your parcel has been collected by our couriers and you wish to cancel the order there will be cancellation charge.
  • Should a product be listed with an incorrect price, either due to a typographical error or as a result of an error in pricing information given to us by either a manufacturer or supplier, we have the right to refuse or cancel the order. We will inform you of this error and offer you the option to cancel the order. Should your credit card have been debited before the error has been noted we will immediately refund all monies to the value of the incorrect price and delivery charges where applicable.
  • If you wish cancel an order there maybe a cancellation charge.
  • To cancel an order we must receive a telephone call, as our emails are only checked periodically.
  • You can pay by any, Visa/MasterCard credit card or Visa debit card. To ensure that shopping on-line is secure, your credit/debit details will be encrypted to minimize the possibility of someone being able to read your details as they are sent to us over the Internet.
  • We also accept American Express cards, however there is a surcharge of 3% on order value.
  • We DO NOT except foreign cards. If we receive any orders the transaction amount will be refunded within 10 working days, we will not be responsible for any loss.

Prices

Prices for products are quoted on our website and in various printed/email publications the company releases form time to time.  The website and printed/email price lists contains a large number of products and it is always possible that some of the priceing these may be incorrect. We will verify prices as part of our sale procedures so that, if a product is incorrectly priced on the website or printed/email price lists, will be notified to you before the contract for the supply of the product comes into force.

Prices quoted apply to the quantities and delivery rates as stated and any variation, specification and rates of delivery may require a price revision.
The supplier may increase prices in relation to the products the supplier has agreed to supply where the increase is to take account of increases in costs, expenses and/or materials suffered by the supplier.Payment must usually be made by credit or debit card upon the submission of your order.  We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.

Payment must usually be made by credit or debit card upon the submission of your order. The Supplier may withhold the products and/or cancel the contract between us if the payment is not received from you in full in cleared funds.
Prices for products are liable to change at any time, but changes will not affect contracts which have come into force

Payment

  • You can pay by any, Visa or MasterCard credit card or Visa Delta debit card, we also accept American Express cards, however there is a surcharge of 3% on order value.To ensure that shopping on-line is secure, your credit/debit details will be encrypted to minimize the possibility of someone being able to read your details as they are sent to us over the Internet.
  • We DO NOT except foreign cards. If we receive any orders the transaction amount will be refunded within 10 working days, we will not be responsible for any loss.

Deliveries for Mainland UK

  • All orders for received before 14.00pm will be delivered between -1-2 days Monday - Friday (Excluding Bank Holidays), however the Supplier cannot be liable for any loss caused to you by late delivery.
  • Dates for delivery are estimates only and are not guaranteed. Where products are delivered by a third party carrier, the Supplier shall have no Liability to the Buyer for any failure to deliver the Products on or before any agreed time or date.

  • If our courier cannot deliver your goods due to there being no one to accept them, there may be a redelivery charge, you will be contacted and informed exactly what the charge will be before redelivery is scheduled.

Deliveries Worldwide

For deliveries outside the UK please contact us for delivery times & costs - info@buythis.co.uk 

Customs Duties & VAT

For export of items to countries in the European Union the VAT (value added tax) of 20% will be added where applicable.
For export of items to countries outside of the European Union there will be no VAT added and are expemt of such.
Please Note:- For Customers outside the UK with VAT registration issued by a/or the member state, there will be no VAT charge, however you MUST Email on your Company Headed Paper your VAT registration Number.
The Supplier cannot be held liable for any import duties payable on orders made and recommends that all customers make themselves aware of such local charges before ordering.
The Supplier cannot be held liable should local customs officials decide to hold or confiscate items for any reason.

Warranty & Returns -

  • All goods are covered by a 12 month return to base warranty at your own cost.

  • In the unlikely event of your goods being delivered faulty or damaged, you must contact us within 7 days of the date of delivery in order for us to arrange a replacement.

  • Goods mishandled or if any accessories (including inner packaging) are missing cannot be exchanged or credited.

  • You are responsible for your own shipping costs when returning items to us. We will in turn be responsible for the cost of shipping items back to you.

  • Any goods returned (after 7 days of invoice date) that were purchased in error will be subject to handling and re-stocking charges of 30% of the original goods value, certain goods are non-refundable, please check before returning.
    Goods purchased over 28 day are non-returnable

  • Any goods returned under warranty and tested not faulty will be subject to a delivery charge before return shipping.

  • In accordance with the Distance Selling Regulations, an order can be cancelled in writing within 7 working days of delivery if boxed with all original packaging, unused and in perfect condition for re-selling, whereby a refund will be provided less the costs of carriage. The goods have to be sent back at your own cost.

    Return of Goods - for Non- UK Customers

  • The buyer will pay shipping costs to return the goods
  • The buyer will pay shipping costs for us to send back the goods.This applies to products under warranty also.
  • Any goods returned (after 7 days of invoice date) that were purchased in error will be subject to handling and re-stocking charges of 30% of the original goods value, certain goods are non-refundable, please check before returning.
  • Siemens/Vanderbilt, Raytec and Genie CCTV are all special ordered brands, these are Non- Returnable & Non- Refundable brands

Repair Times

The Supplier will always endeavour to ensure any items returned will be processed and resolved within 2-3 weeks of receiving them. However where faulty goods are returned to manufacturers this can vary due to their policy & spares availability etc, the Supplier can in no way be held accountable through actions of a third party.

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